Steve Weiss

A member of the Philip Greenspun's Homepage community since June 16, 2000

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June 16, 2000, on Toyota Sienna Review:
We havw a 1999 Toyota Sienna. At 25,000 miles the engine failed due to sludge. Toyota has failed to back their warranty in one of the most horrendous displays of customer service I have ever seen. We are currently in arbitration to have them give us our money back. I would not reccommend that anyone buy a Toyota product. There are problems with their engine warning system designs and they do not back their products. With only a brief search I have found two other siennas that have the same exact problem. Below is our story if you are interested. Please let me know if your toyota has had a similar problem. Complaint Station for Toyota 1999 Sienna Engine Fails Due to Sludge. Toyota Won't Honor Warranty. From: Steve Weiss Emailid: weiss10@prodigy.net This letter is in regards to our 1999 Toyota Sienna. This will also summarize a basic chronology. We are requesting any assistance you can give to help Toyota bring a rapid resolution to our case. December 4, 1998: The vehicle was...